Privacy policy

1. Who we are

This website is operated by ZCM Limited, a company incorporated in Hong Kong with company number 81179921 ("ZCM", "we", or "us"). We handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486).

2. Personal data we collect

We collect the following personal data through this website:

• the details you give us in an enquiry, which are your name, organisation, role, email address, country, enquiry type, and message
• technical information recorded by our servers when you visit, including your internet protocol address, browser type, the pages requested, and the time of each request

We do not use advertising cookies or tracking technologies on this website.

3. How we use it

We use personal data to:

• respond to your enquiry
• arrange and hold a meeting
• operate and secure this website
• comply with our legal obligations

We do not sell personal data, and we do not provide it to others for their own marketing.

4. Who we disclose it to

We disclose personal data only:

• to service providers that host this website or process enquiries on our behalf, under obligations of confidentiality
• to our professional advisers
• where the law requires us to do so

5. Where it is held

Personal data collected through this website is stored in Hong Kong. Some of our service providers may process data in other jurisdictions. Where they do, we require them to protect it to a standard comparable with the Personal Data (Privacy) Ordinance.

6. How long we keep it

We keep enquiry data for as long as we need it to respond to you and to manage any resulting engagement. Enquiries that do not lead to an engagement are deleted within two years of our last contact with you.

7. Security

We protect personal data with technical and organisational measures appropriate to its sensitivity, including encryption in transit and at rest and access limited to the people who need it.

8. Access and correction

You may ask for access to the personal data we hold about you and for its correction. Please write to our Data Protection Officer at info@zcmgroup.ai. We will respond within the time the Personal Data (Privacy) Ordinance requires, and we may charge a fee for access that is not excessive.

9. Visitors from Australia

Where the Privacy Act 1988 (Cth) applies to our handling of your personal information, you also have the rights it provides. These include the right to complain to the Office of the Australian Information Commissioner.

10. Changes to this policy

We may update this policy from time to time, and the current version will always be published on this page with the date it took effect. This version takes effect on [•].